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Details : Certification Exam 1.50 hrsAudience AvailabilityAssociated Smart Tracks : ACIS-6209 : Avaya Aura® Contact Center CCT and Multimedia Description The Avaya Aura® Contact Center Multimedia Implementation Exam (6211) is a requirement to earn the ACIS – Avaya Aura® Contact Center CCT and Multimedia credential.This exam has 60 questions and […]
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The Avaya Converged Platform Integration Exam (75940X) is a requirement to earn the Avaya Solutions Platform (ACIS – 7594) credential. This exam has 64 questions and the minimum passing score is 64%.The candidate has 90 minutes to complete this exam. Test ObjectivesThe exam covers the following knowledge areas and learning […]
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Avaya Aura® Call Center Elite manages the collection, queuing, assignment and delivery of voice work items to appropriately skilled agents in the contact center. Intelligent routing and resource selection features, determines if customers should be served by the least busy agent, the first available agent, or the agent with skills […]
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QUESTION: 1 What statement about the H.323 to SIP routing is true? A. Avaya Aura® Communication Manager does feature processing for both endpoints. B. Avaya Aura® Communication Manager does feature processing for H.323 endpoint only. C. Avaya Aura® Communication Manager does feature processing for SIP endpoint only. D. Avaya Aura® […]
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QUESTION: 1 Which two applications does the Unified Communication Module (UCM) support without the addition of an external server? (Choose two.) A. Avaya Contact Recorder B. one-X® Communicator C. one-X® Portal D. Embedded Voicemail E. Voicemail Pro Answer: C,E QUESTION: 2 When planning for a Small Community Network (SCN), which […]
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Avaya CEO says company debt woes are under control Avaya unified communications products can get along with Microsoft’s Lync Server, and many customers will probably choose to deploy both rather than just one, says Avaya’s CEO. Despite what he sees as shortcomings of Microsoft’s real-time communications platform, businesses will see […]
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Claiming sales are too weak, did LG make a valid point in dumping Windows Phone, or an excuse to avoid competing with Nokia? How about both? Ahead of a meeting between their CEOs, Korea’s LG Electronics has decided to shun any more Windows Phone products because there have yet to […]
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Best Avaya Certification Training and Avaya Exams Training and more Avaya exams log in to Certkingdom.com QUESTION 1 Which two statements describe the benefits of the Business Advocate (BA) feature? (Choose two.) A. It enablesrouting of calls to the agent that is most idle. B. It dynamically matches a customer […]
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Best Avaya Certification Training and Avaya Exams Training and more Avaya exams log in to Certkingdom.com QUESTION 1 You want to install ContactStore on a PC separate from the VoiceMail Pro PC . Which three steps would you need to complete for ContactStore to function separately? (Choose […]