CIS-RCI Certified Implementation Specialist – Risk and Compliance Exam

The CIS-RCI (Certified Implementation Specialist – Risk and Compliance) exam is a certification offered by ServiceNow. It is designed for individuals who want to demonstrate their expertise in implementing and managing ServiceNow’s Risk and Compliance solutions.

Overview
The CIS-RCI exam tests the candidate’s skills and knowledge to contribute to the configuration, implementation, and maintenance of the Risk and Compliance Management application within the ServiceNow platform.

Exam Details
– Format: The exam consists of multiple-choice and multiple-select questions.
– Duration: 90 minutes
– Number of Questions: Approximately 60 questions
– Delivery: Online proctored or at a testing center
– Cost: The exam fee is typically around $300 USD, but it can vary.

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Exam Topics
The exam covers several key areas, including but not limited to:

1. Risk and Compliance Overview
– Understanding the basic concepts of Risk Management and Compliance.
– Key terms and definitions related to risk and compliance.

2. Implementation Planning
– Planning the deployment of Risk and Compliance Management.
– Understanding client requirements and translating them into technical solutions.

3. Data Model
– Understanding the Risk and Compliance data model.
– Configuring the data model to fit client needs.

4. Application Configuration
– Setting up and configuring the Risk and Compliance applications.
– Managing entities such as Risk Events, Controls, and Issues.

5. Integrations
– Integrating Risk and Compliance Management with other ServiceNow applications and external systems.
– Using integration tools and techniques for data import/export.

6. Reporting and Dashboards
– Creating and managing reports and dashboards to monitor risk and compliance metrics.
– Utilizing Performance Analytics for advanced reporting needs.

7. Access Control and Security
– Implementing security measures and access controls within the Risk and Compliance applications.
– Understanding roles and permissions specific to Risk and Compliance.

Preparation Resources
To prepare for the CIS-RCI exam, candidates can use various resources provided by ServiceNow and other educational platforms:

1. ServiceNow Training
– ServiceNow Fundamentals: Basic course covering general ServiceNow platform concepts.
– Risk and Compliance Implementation: Specialized course focusing on implementing the Risk and Compliance Management application.

2. ServiceNow Documentation and Community
– Extensive documentation is available on the [ServiceNow Docs site](https://docs.servicenow.com/).
– Participation in the ServiceNow Community forums can be beneficial for discussing topics with other professionals and experts.

3. Practice Exams
– Taking practice exams to familiarize yourself with the question format and types of questions asked.

4. Books and Online Courses
– Books on ServiceNow Risk and Compliance.
– Online courses from platforms like Udemy, Pluralsight, and LinkedIn Learning.

Tips for Success
– Understand the exam blueprint: Familiarize yourself with the exam objectives and allocate study time accordingly.
– Hands-on practice: Gain practical experience by working on a ServiceNow instance.
– Join study groups: Collaborate with peers who are also preparing for the exam to share knowledge and resources.
– Review official materials: Make sure to thoroughly review any official study guides or training materials provided by ServiceNow.

By following these guidelines and utilizing the available resources, candidates can increase their chances of passing the CIS-RCI exam and obtaining their certification.

Sample Question and Answers

QUESTION 1
Which of the following tables exist within the GRC: Profiles application scope? (Choose three.)

A. Document
B. Policy
C. Risk
D. Content
E. Indicator

Answer: BCE

QUESTION 2
What are some characteristics of the ServiceNow Store? (Choose four.)

A. Some applications are certified by ServiceNow
B. All applications are certified by ServiceNow
C. Applications may be developed by ServiceNow Technology Partners
D. It houses both paid and free applications and integrations
E. Applications are built om the ServiceNow platform
F. Applications are certified by other developers

Answer: ACDE

QUESTION 3
Which role is not part of ServiceNow GRC?

A. Risk User
B. Risk Developer
C. Risk Manager
D. Risk Reader

Answer: B

QUESTION 4
Which of the following statements is true of a Risk Response task?

A. Only one Risk Response task can be related to a Risk at a time
B. Only users with the risk_manager role or higher can be assigned to a Risk Response task
C. The risk admin role is required to assign the Risk Response task
D. The Risk Response task is automatically progressed through the states using a worflow

Answer: C

QUESTION 5
What table, along with the Policy table, is linked to the Control Objective table by a many-to-many relationship?

A. Entity Class
B. Citation
C. Authority Documents
D. Risk Framework

Answer: B