100-890 CLTECH Supporting Cisco Collaboration Devices
Duration: 90 minutes
Languages: English

Associated certification
CCT Collaboration

Exam overview
Cisco Certified Technician Collaboration certification focuses on the skills required for onsite support and maintenance of Cisco collaboration endpoints and operating environments. Technicians in this area must be able to identify Cisco collaboration endpoint models, accessories, cabling, and interfaces; understand the Cisco collaboration software and identify commonly found software; and be able to use the Cisco Command Line Interface (CLI) to connect and service products.

Exam preparation
Official Cisco training

Supporting Cisco Collaboration Devices (CLTECH) v1.0

Exam Description: The Supporting Cisco Collaboration Devices v1.0 (CLTECH 100-890) is a 90-minute exam associated with Cisco Certified Technician Collaboration certification. The course, Supporting
Cisco Collaboration Devices v1.0, helps candidates prepare for this exam.

Cisco Certified Technician Collaboration certification focuses on the skills required for onsite support and maintenance of Cisco collaboration endpoints and operating environments. Technicians in this area
can identify Cisco collaboration endpoint models, accessories, cabling, and interfaces; understand the Cisco collaboration software and identify commonly found software; and use the Cisco Command Line
Interface (CLI) to connect and service products.

The following topics are general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam. To better reflect the contents
of the exam and for clarity purposes, the guidelines below may change at any time without notice.

35% 1.0 Collaboration Environment
1.1 Describe the VOIP infrastructure
1.2 Describe Cisco converged networks
1.3 Introduce Cisco Collaboration Technology and Solutions
1.4 Introduce Cisco Unified Communication Manager (CUCM)
1.5 Introduce Cisco Meeting Server and TelePresence Management Suite

20% 2.0 Cisco Collaboration Endpoints Equipment and Hardware
2.1 Identify Cisco Webex Desktop Series (DX70, DX80, DeskPro) Hardware Components
2.2 Identify Cisco Webex Board (70, 70S, 85S) Hardware Components
2.3 Identifying Cisco Webex Room Kit (USB, Kit, Kit Mini, Kit Plus, Kit Pro) System Hardware Components
2.4 Identify Cisco Webex Room 55 (Single & Dual)/70 G2 Hardware Components
2.5 Identify Cisco Webex Room Panorama (70, 70D) Immersive System Hardware Components
2.6 Identifying Cisco MX (200 G2, 300 G2, 700, 800)/, SX (10, 20) Quick Set and SX80 Codec
2.7 Identify Cisco TelePresence IX-5000 Hardware Components
2.8 Identify Cisco Collaboration Peripherals hardware

45% 3.0 Service Knowledge
3.1 Describe common network tools used with Data, Video and Voice infrastructures
3.2 Identify service-related tasks specific to Cisco Collaboration Products
3.3 Identify service-related tasks specific to Cisco IP Phones
3.4 Replace hardware due to failure or upgrade

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QUESTION 1
How does the Cisco IP phone learn the voice VLAN ID?

A. through Cisco Discovery Protocol from the switch
B. through Cisco Discovery Protocol from the voice gateway
C. through Cisco Discovery Protocol from the Cisco Unified CM
D. through Cisco Discovery Protocol from the DHCP server

Answer: A

QUESTION 2
Which screen size does the Cisco DX80 offer?

A. 12-inch 16:9
B. 14-inch 16:9
C. 23-inch 16:9
D. 27-inch 4K

Answer: C

QUESTION 3
What are two benefits of using the Cisco Ceiling Microphone?(Choose two)

A. Smartphone connectivity
B. portable
C. directional
D. frees up table space
E. higher volume


Answer: CD

QUESTION 4
Which three statements describe the Cisco TelePresence Management Suite (TMS)? (Choose three.)

A. TMS is aware of the call signaling between the call control device and the endpoints
B. TMS can integrate with Microsoft Exchange and Outlook to support flexible meeting scheduling
C. The complexity of a TMS installation is determined by the number of Cisco Unified Communication Manager platforms in a Cisco Unified CM deployment
D. TMS provides distributed control for on-site and remote video systems
E. TMS provides centralized control for on-site and remote video systems
F. TMS is a portal for managing and monitoring a video conferencing network

Answer: BEF

QUESTION 5
How many microphone input devices does Cisco Webex Room 70 G2 support?

A. 2
B. 4
C. 6
D. 8

Answer: C