Exam overview
This exam will test the knowledge of Account Manager/Presales engineers on the foundations of Cisco’s Collaboration SaaS solutions in order for them to effectively sell these cloud-based services. This exam is a requirement for the Cisco Collaboration SaaS Authorization Program.

Exam topics
The following topics are general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.

5% 1.0 Webex Market Overview
1.1 Understand the market opportunity for Webex
1.2 Overview of Webex portfolio

30% 2.0 Webex Meetings, Webex Teams, Webex Devices, and Webex Edge
2.1 Understand the key sales and technical aspects of Webex meetings
2.2 Key elements of Webex Teams and organizational uses
2.3 Portfolio of Webex Cloud connected devices and key features
2.4 Webex edge solutions connecting On Prem capability to Webex Cloud

5% 3.0 Webex Calling
3.1 Overview of Webex Calling
3.2 Key technical and customer features
3.3 Worldwide availability for partners

30% 4.0 Webex Control Hub, Webex security, compliance and Webex for developers
4.1 Understand the partner and customer capabilities of Control Hub
4.2 Key capabilities of Webex security – apt to Cloud service
4.3 Webex compliance – what it means and how customers manage compliance
4.4 Webex for developers – partner opportunity, processes for developing integrations with Webex

20% 5.0 Collaboration Flex Plan
5.1 Overview of Collaboration Flex Plan
5.2 Specific features and customer positioning scenarios
5.3 Resources and Tools to support partners

10% 6.0 Overview of Ordering, Smartaccounts and Webex Try and Buy
6.1 Subscription billing platform as part of CCW
6.2 SmartAccounts – Value to Customers and Partners
6.3 Webex Try and Buy -Program Overview and Tools for Partners

Training
The following course is the recommended training for this exam:

Cisco SaaS Authorization Training

Cisco Partners can access Cisco SalesConnect for access to a variety of training content to help them prepare for this exam.

QUESTION 1
Which applications can be created on Webex Teams developer portal?

A. Adapters and AppTies
B. Java and Python programs
C. Pages and Snapins
D. Integrations and Bots

Correct Answer: D

QUESTION 2
Which Webex Edge service uses +E.164 numbers?

A. Webex Edge does not support +E.164 numbers
B. Webex Edge Audio
C. Webex Edge Video Mesh
D. Webex Edge Management

Correct Answer: B

QUESTION 3
Which two endpoints allow for whiteboarding and annotating on the screen? (Choose two.)

A. Cisco Meeting Server 2000
B. Cisco IP Phone
C. DX 80
D. Cisco IP Conference Phone
E. Webex Board

Correct Answer: CE

QUESTION 4
Which two services are delivered in Webex Edge? (Choose two.)

A. Webex Edge Management
B. Cisco dCloud
C. Webex Edge Audio
D. Webex Edge Touch Ten
E. Webex Edge Connect

Correct Answer: CE

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