Exam Number: 1Z0-962
Exam Title: Oracle Financials Cloud: Receivables 2017 Implementation Essentials
Associated Certification Paths Oracle Financials Cloud: Receivables 2017 Certified Implementation Specialist
Duration: 120
Number of Questions: 80
Passing Score: 60%
Validated Against: This exam has been validated against R13. (Previous version of this exam was validated against R12 in 2017)
Format: Multiple Choice

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Additional Preparation and Information
A combination of Oracle training and hands-on experience (attained via labs and/or field experience) provides the best preparation for passing the exam.

Our certification exams are revised regularly to align with training and product release updates. Information about exam revisions and new topics are found on this page under ‘Validated Statement’ and within the exam topics below. Certifications reflect validated skills for year and product release version date of achievement. If you are preparing for this exam, we recommend you check these topics periodically to ensure your exam prep covers any new topics that may be added based on regular exam revision.

Reporting
Explain how to design and use various reporting tools
Explain Oracle Transactional Business Intelligence (OTBI)
Use Business Intelligence Publisher (BIP) Reports
Use the Receivables to Ledger Reconciliation Report
Process intercompany reconciliations

Receivables
Explain the process for managing customers with Accounts Receivable
Manage Reference Data Sets
Utilize importing customer data
Create write offs, adjustments, late charges and chargebacks
Explain auto invoice accounting
Configure Subledger Accounting

Billing
Process billing transactions
Describe invoice print and presentment
Manage revenue
Analyze receivables information using the Billing Work Area
Calculate Transactional Tax
Create and process bills Receivable

Collections
Deploy a Delinquency process
Explain the process for customer correspondence
Manage dispute handling
Explain the key functionality of the Collection Work Area
Explain Collection Preferences
Configure and Process a Collections Strategy

Receipt Management
Deploy receipt processing
Manage customer refunds
Explain the key uses for the Receivables Balances Work Area
Process Bills Receivable Remittances

Revenue Management Cloud Service
Explain revenue contracts
Utilize performance obligations
Explain observed and estimated standalone selling prices
Utilize importing revenue data
Utilize accounting for revenue

NEW: Bill Management
Explain the self-service application for customers

QUESTION 1
What validation step is required for implementing dispute processing?

A. The Recognize Revenue Program is scheduled.
B. BPM Work List for approval configuration is validated.
C. Periods for which the transaction can be disputed are Open.
D. All transactions are of the invoice type.

Answer: B

Explanation: References:

QUESTION 2
Your client performs many customer refunds and would like to search for real-time Receivables Refunds Status easily.
What should you do to meet this requirement?

A. Create a Business Intelligence Publisher Report because you cannot create an OTBI Report for refunds.
B. Create an Oracle Business Intelligence Applications (OBIA) Report.
C. Query each customer refund and verify the Refund Status.
D. Create a Real Time Report by using Oracle Transactional Business Intelligence (OTBI).

Answer: D

QUESTION 3
To determine the best approach to converting a client’s data, you must know which setup is set-enabled and can be shared.
Identify three set-enabled setups in Receivables. (Choose three.)

A. Collectors
B. Standard Memo Lines
C. Revenue Types
D. Receivable Specialists
E. Revenue Contingencies

Answer: B,C,E

QUESTION 4
Which two are rules applicable to issue of refunds? (Choose two.)

A. You cannot refund more than either the original receipt amount or the remaining unapplied amount.
B. You can refund receipts that were either remitted or cleared.
C. You can issue a credit card refund to a customer who has made a cash payment.
D. You can refund receipts that are factored.

Answer: A,B

Explanation: References:

QUESTION 5
You are the Billing Manager and you are responsible for reviewing adjustments and approving them.
Which two tabs are available in the Adjustments Overview Region on the Billing Work Area page? (Choose two.)

A. Pending My Research
B. Pending Approval From Managers
C. Pending Approval
D. Pending My Approval
E. Approved

Answer: A,D

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