Test information:
Number of questions: 60
Time allowed in minutes: 90
Required passing score: 71%
Languages: English, Japanese

Related certifications:
IBM Certified Associate – Connections 5.0

Section 1: Features and Functions (43%)
Understand basics of IBM Cognos and IBM Connections Content Manager
Explain limits of functionalities available to external users
Understand entitlements
Understand the architecture of the Visitor Model
Understand how to search for people in the directory
Understand how to work with colleagues
Understand and navigate Communities
Understand how to work with business cards
Understand how to work with Files
Understand how to work with Activities
Understand how to manage membership of a Community
Understand how to work with Blogs
Understand how to work with Ideation blogs
Understand how to work with Wikis
Understand how to work with Bookmarks
Understand how to work with Forums
Understand how to work with Surveys
Understand how Search works
Understand how to update Profiles
Discuss mobile functionality
Understand which security features are supported
Understand how to work with Activity Streams
Understand how to work with moderation
Understand IBM Cognos metrics usage

Section 2: Administration (11%)
Understand basic monitoring of IBM Connections and its components
Understand administration using wsadmin vs administration using the GUI
Define how to set up External Users
Work with basic administration of IBM Cognos and IBM Connections Content Manager
Outline how to work with LDAP and sync with Profiles
Understand file and library management
Understand how IBM Connections uses IBM Tivoli Directory Integrator

Section 3: Installation and Configuration (16%)
Understand small, medium and large deployment architecture and infrastructure requirements
Understand how to perform configuration using wsadmin
Configure Security, single sign-on
Configure IBM Forms Experience Builder to work with IBM Connections
Explain pre-requisites, hardware and software supported
Understand the basics on installing IBM Cognos and IBM Connections Content Manager
Understand how to configure IBM File Viewer
Understand basic moderation configuration
Understand the basics of migration and updates
Understand the basics of mobile configuration

Section 4: Customization and Integration (18%)
Understand integration capabilities with other products
Describe extending of IBM Connections Profiles, Communities and Homepage with iWidgets
Understand the capabilities of the IBM Connections API and SPI
Describe how and what can be customized in IBM Connections
Explain how FileSync and plugins work with IBM Connections
Understand the requirements for IBM Sametime presence awareness
Understand how to work with mail environments that can be integrated with IBM Connections

Section 5: Troubleshooting (12%)
Troubleshoot basic LDAP issues
Troubleshoot basic IBM Cognos issues
Troubleshoot basic IBM Connections Content Manager issues
Understand what each of the log files represent and what can be found there
Troubleshoot Search problems
Identify basic key performance indicators on each of the IBM Connections components
Understand basic configurations within the IBM WebSphere Integrated Solutions Console
Understand basic client-side troubleshooting

IBM Certified Associate – Connections 5.0

Job Role Description / Target Audience
An IBM Certified Associate – Connections 5.0 is an individual with entry-level knowledge and experience with IBM Connections. This individual is knowledgeable about the fundamental concepts of this product through either hands-on experience or formal and informal education. The associate should have an in-depth knowledge of the basic to intermediate tasks required in day-to-day use of this product. This includes the following key areas of competency:

Features and Functions
Administration
Installation and Configuration
Customization and Integration
Troubleshooting

Prerequisite skills required:
Working knowledge of IBM WebSphere Application Server, IBM Tivoli Directory Integrator, and IBM HTTP Server
Basic knowledge of IBM Cognos and IBM FileNet
Working knowledge of client-side browser technologies
Working knowledge of OS, networking, and firewall concepts
Basic knowledge of security (SSL, data encryption)
Basic knowledge of supported database software
Basic knowledge of protocols including HTTP and LDAP
Basic knowledge of problem determination

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