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This course will review the marketing application configuration needed to drive business growth. It will also dive into lead management, marketing forms and pages, segmentation, and email marketing messages. All these pieces are tied together through interactive customer journey design, including event and survey configuration. Audience ProfileThis course is designed […]
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Exam MB-230: Microsoft Dynamics 365 Customer ServiceThe content of this exam was updated on October 2, 2020. Please download the skills measured document below to see what changed. A Dynamics 365 Customer Service Functional Consultant is responsible for implementing omnichannel solutions that focus upon service, quality, reliability, efficiency, and customer […]
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Prepare for Microsoft Exam MD-101–and help demonstrate your real-world mastery of skills and knowledge required to manage modern Windows 10 desktops. Designed for Windows administrators, Exam Ref focuses on the critical thinking and decision-making acumen needed for success at the Microsoft Certified Associate level. Focus on the expertise measured by […]
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Exam SC-400: Microsoft Information Protection AdministratorThe Information Protection Administrator plans and implements controls that meet organizational compliance needs. This person is responsible for translating requirements and compliance controls into technical implementation. They assist organizational control owners to become and stay compliant. They work with information technology (IT) personnel, business application […]
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Microsoft Power Platform solution architects lead successful implementations and focus on how solutions address the broader business and technical needs of organizations. A solution architect has functional and technical knowledge of the Power Platform, Dynamics 365 customer engagement apps, related Microsoft cloud solutions, and other third-party technologies. A solution architect […]
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Candidates for this exam are Azure administrators with subject matter expertise in planning, delivering, and managing virtual desktop experiences and remote apps, for any device, on Azure. Candidates for this exam should have experience in Azure technologies, including virtualization, networking, identity, storage, backups, resilience, and disaster recovery. They should understand […]
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Languages: EnglishRetirement date: noneThis exam measures your ability to accomplish the following technical tasks: implement an identity management solution; implement an authentication and access management solution; implement access management for apps; and plan and implement an identity governance strategy. Skills measuredImplement an identity management solution (25-30%)Implement an authentication and access […]
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This exam covers the features and capabilities of Microsoft Dynamics 365 finance and operations apps. Candidates for this exam should have general knowledge of or relevant working experience in an Information Technology (IT) environment. They should also have a fundamental understanding of financial principles and business operations. Beta exams are […]
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The Microsoft Security Operations Analyst collaborates with organizational stakeholders to secure information technology systems for the organization. Their goal is to reduce organizational risk by rapidly remediating active attacks in the environment, advising on improvements to threat protection practices, and referring violations of organizational policies to appropriate stakeholders. Responsibilities include […]
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Exam AZ-600: Configuring and Operating a Hybrid Cloud with Microsoft Azure Stack Hub (beta) Candidates for Exam AZ-600 are Azure administrators or Azure Stack Hub operators who provide cloud services to end users or customers from within their own datacenter using Azure Stack Hub. Candidates for this exam should have […]